Privacy Policy

This Privacy Policy explains how SitePlaners (“we”, “us”) collects and uses information submitted through siteplaners.com.

Information We Collect

When you submit a quote request, contact form or live chat message we collect the details you provide, such as your name, email address, phone number, project location, project description and any files you upload. Our website also uses standard server logs and cookies needed for the site and live chat to function.

How We Use Information

We use your information only to respond to your inquiry, prepare quotes, deliver engineering services and communicate with you about your project. We do not sell your personal information.

Your Drawings and Files

Plans and documents you share are used solely for your project and are kept confidential.

Third-Party Services

Our live chat is provided by a third-party chat service, which processes chat messages on our behalf. Email delivery may be handled by our hosting provider.

Data Retention

We keep project records for as long as needed to provide our services and meet professional record-keeping obligations.

Your Choices

You may request access to or deletion of your personal information by contacting us through our contact page.

Changes

We may update this policy from time to time. The latest version will always be posted on this page.